Training Leadership Consulting (TLC) is an International Training and Consulting company, focused on Operational Excellence, Leadership Development and Business Improvement. A recipient of the PCB Nedbank small business of the year award 2017, TLC support their local business community and enterprises around South Africa to improve productivity and reduce the cost of doing business in this country. They assist their clients to define their company purpose, improve their performance, and increase their enterprise value.
PREVIOUS LEAN FORUM TOPICS HOSTED AT THE CHAMBER OF BUSINESS INCLUDE:
Speaker: Tanya Hulse (Managing Director, TLC)
Date: 13 March 2018
Topic: Recognise how Lean Thinking can make your Business more resilient in volatile and uncertain times
Managing a business can be a roller-coaster ride in these uncertain times. You are dealing with the impact of political changes, economic uncertainties, exchange rate fluctuations and changes in legal requirements. It’s hard for you as a business leader to keep track and focus on delivering value to your customers. Not only can Lean thinking help you in more stable times, it is particularly valuable in times like these. It keeps you closely connected to your customers, empowers your people which builds individual and team resilience, and helps your business have higher margins as a buffer in these tough times. Ultimately this ensures your entire business is more responsive to the changes all around you.
Speaker: Jayshree Naicker (Qualified Pharmacist and Lean Six Sigma Master Consultant)
Date: 7 November 2017
Topic: Understand how Lean Thinking can transform our Healthcare industry – Learning from Success Stories
Lean principles can successfully be applied in the Healthcare environment to improve both hospital management and the patient experience. A culture of problem solving needs to be embedded into our healthcare delivery approach.
Jayshree Naicker shared key learnings from success stories of how Lean thinking can transform our healthcare industry.
Speaker: Martin Ost (Lean Consultant and trainer at TLC)
Date: 22 August 2017
Topic: An introduction to Lean thinking
Lean is an operational excellence strategy, a way of thinking and a toolset. Many see Lean as applying only to the manufacturing industry, but this is certainly not the case as Lean is about the removal of waste from processes and every business is process-oriented. This way of thinking and toolset will help you lower the cost of doing business by reducing waste and defects in your processes. Learn how to transform your business, empower your team and create a culture of respect.
• Why Lean?
• History of Lean
• The evolution of Lean – Lean in different industries
• Lean Leadership – Balance of purpose and people
• Methodology decision tree
Speaker: Grant Davis (Business Improvement Manager at TLC)
Date: 16 May 2017
Topic: 5S a gateway to Lean
This forum incorporated an interactive activity followed by a practical example that includes tips on how to accelerate your Lean transformation using 5S.
View this video to learn more about 5S click here.
Speaker: Martin Ost (Lean consultant at TLC)
Date: 7 March 2017
Topic: Learn how to create a process map
Process mapping is a workflow diagram that enables you to analyse ‘as-is’ business processes and procedures. It helps you to identify and document processes, recognise inefficiencies and performance gaps so you can create the ‘to-be’ streamlined future state. This is a Lean tool used to standardise and stabilise business processes which can be measured and managed for productivity improvement.
1. Identify process steps, decisions and documents required in your process
2. Determine process users and assign process steps in swim lanes
3. Conduct a value/non-value add analysis (what is your customer willing to pay for?)
Information on books provided by Conroy Quick.