Customer Loyalty is Built on Trust – Know How To Earn It
July 23 @ 8:30 am - 12:30 pmR675 – R895
CUSTOMER LOYALTY IS BUILT ON TRUST – KNOW HOW TO EARN IT
TRAINER: Hilton Tredgold – Fit For Business
Date 23 July 2019
Time 08:30 – 12:30
Venue Chamber House, Royal Showgrounds
COST (includes vat)
Members R675 p/p, R640 p/p for 3/more, R590 p/p for 5/more
Non-members R895 p/p, R875 p/p for 3/more, R850 p/p for 5/more
A profitable, sustainable business is developed around creating a values driven culture built on establishing trust.
What irrefutable principles underpin the creation, growth, and retention of loyal customer relationships, the ignorance of which is killing your business?
• Adding value beyond the price point
• Why and how we build trust first
• Where and why are we getting it wrong
WHO SHOULD ATTEND
SMME Own Business Owners, Senior/Mid-Level Management.
Attendees will receive a certificate of attendance.