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Customer Loyalty is Built on Trust – Know How To Earn It

July 23 @ 8:30 am - 12:30 pm

R675 – R895

CUSTOMER LOYALTY IS BUILT ON TRUST – KNOW HOW TO EARN IT

TRAINER: Hilton Tredgold – Fit For Business

Date 23 July 2019
Time 08:30 – 12:30
Venue Chamber House, Royal Showgrounds
COST (includes vat)
Members R675 p/p, R640 p/p for 3/more, R590 p/p for 5/more
Non-members R895 p/p, R875 p/p for 3/more, R850 p/p for 5/more

OVERVIEW
A profitable, sustainable business is developed around creating a values driven culture built on establishing trust.
What irrefutable principles underpin the creation, growth, and retention of loyal customer relationships, the ignorance of which is killing your business?

KEY INSIGHTS
• Adding value beyond the price point
• Why and how we build trust first
• Where and why are we getting it wrong

WHO SHOULD ATTEND
SMME Own Business Owners, Senior/Mid-Level Management.

Attendees will receive a certificate of attendance.

Details

Date:
July 23
Time:
8:30 am - 12:30 pm
Cost:
R675 – R895
Event Category:
Website:
www.pcb.org.za

Organiser

Lorna Jones
Phone:
+27 33 345 2747
Email:
function@pcb.org.za
Website:
http://www.pcb.org.za

Venue

Chamber House
Royal Showgrounds, Old Howick Road
Pietermaritzburg, KwaZulu Natal 3201 South Africa
+ Google Map
Phone:
033 3452747
Website:
www.pcb.org.za

Tickets

Unlimited available
Customer Loyalty 2019 - non-memberR895.00

Please fill in all required fields

Unlimited available
Customer Loyalty 2019 - memberR675.00

Please fill in all required fields